Shipping Policy

Shipping Policy:

At Jagindra Jewels Industry, we understand the importance of a smooth and secure shipping process to ensure that your precious jewelry reaches you safely and promptly. To provide you with transparency and clarity, we have outlined our Shipping Policy as follows:

1. Shipping Charges:
– Shipping charges are calculated based on the value of the product. The exact shipping charges will be displayed during the checkout process. Please note that these charges are separate from the product price and will be added to your total order value.

2. Product Security during Transportation:
– While we take utmost care in packaging and ensuring the security of your products, once they are handed over to the shipping carrier, the responsibility for the safe delivery of the products lies with them. Jagindra Jewels Industry is not liable for any loss, damage, or theft of the product during transportation.

3. Customer Claim Limit:
– In the unfortunate event that you encounter a problem during shipping, we offer a maximum claim value of Rs 1000. This means that if your product is lost, damaged, or stolen during transportation, you can claim compensation for a maximum value of Rs 1000. Please ensure that you promptly notify us of any issues and provide necessary evidence (e.g., photographs, proof of purchase) to support your claim.

Shipping Process:

1. Order Processing Time:
– Once you place an order, our team will process it within the specified timeframe mentioned on the product page. This includes order verification, quality checks, packaging, and preparing the shipment for dispatch.

2. Shipment Tracking:
– For your convenience, we provide a tracking number for each shipment. Once your order is dispatched, you will receive an email or SMS notification containing the tracking details. You can use this information to track the progress of your shipment until it reaches your doorstep.

3. Delivery Time:
– The estimated delivery time depends on your location and the shipping carrier’s services. We strive to ensure that your order is delivered to you within the estimated timeframe mentioned during the checkout process. However, please note that unforeseen circumstances or external factors beyond our control may occasionally cause delays. We appreciate your patience and understanding in such cases.

4. Delivery Attempts and Rescheduling:
– If the shipping carrier attempts to deliver your order but you are unavailable, they may make additional delivery attempts or provide instructions for rescheduling the delivery. It is important to follow the carrier’s instructions and ensure that someone is available to receive the shipment.

We are committed to providing you with a seamless and satisfactory shipping experience. However, please understand that certain factors, such as weather conditions, customs procedures, or logistical issues, may affect the shipping process. We appreciate your cooperation and understanding in such situations.

For any queries or further information regarding our Shipping Policy, please feel free to contact our customer support team. You can reach us at +91-92587 55805 or email us at support@jagindrajewels.com. We are here to assist you and make your jewelry shopping experience exceptional.